Returns & Refunds

We want you to love what you ordered. If something's wrong, tell us within 7 days of delivery and we'll make it right.

Returns & Refund Policy

• Customers may request a return or refund within 7 calendar days after the package has been marked as delivered.
• Requests submitted after the 7-day period will not be accepted.
• To process any return or refund request, customers must provide clear, unedited evidence showing the issue with the product.
• Required evidence includes:
- – High-quality photos of the product.
- – A clear video demonstrating the issue (if applicable).
• Requests without sufficient evidence may be denied.
• Returned products must not be intentionally damaged or altered.
• If a refund or replacement is approved, the customer will be contacted by email with further instructions.
• Our company policy reserves the right to deny requests if the submitted evidence is incomplete, misleading, or fraudulent.

By submitting this form, I confirm that I have read and understood the Returns & Refund Policy and that all information and evidence I provide is accurate and truthful.

Full name *Email address *Order number *Date package was delivered *

Reason for return *

Proof of Issue

Please upload clear photos and, where applicable, a video clearly showing the issue. Blurry, edited, or insufficient evidence may delay or prevent approval of your request.

Upload photos *

Click to upload or drag and drop

JPG, JPEG, PNG, HEIC, WEBP · up to 15MB each

Upload video(s) (optional)

Click to upload or drag and drop

MP4, MOV, AVI · up to 100MB each

I have read and agree to the Returns & Refund Policy.